Service Management

ABM Service Management is ideal for service companies who supply on-site service to their clients. It is applicable to a wide range of service industries such as equipment servicing, monitoring, field engineers, security, on-site services, tradesman and much more.

The system allows tracking of a firm’s personnel by time expenditure and revenue, monitors and dispatches calls to mobile personnel, logs client service history,

 

Benefits

  • Improved efficiency
  • Total control of information
  • Total transparency of information
  • Flexible and powerful reporting
  • Single point of data entry
  • And much more

Features

  • Fast recording and retrieving of information
  • Time tracking and job profit monitoring
  • Effective job allocation to engineers
  • Quick call dispatching
  • Automatic billing and effortless invoice generating
  • Reduced time spent on administrative duties
  • Job recording and account accuracy
  • And much more